Q: What delivery options are there?
Your package will usually be dispatched 1-3 working days from SmoothEdge via Royal Mail. The standard shipping costs in the U.K are £4.50, but delivery is free of charge for orders over £50. The standard shipping costs outside the U.K vary (please contact us for further information).
Q: What is a 'Pre-order'
When a product is on pre-order, this means that when we have the item in stock, we will ship it out to you.
Q: How are SmoothEdge products packaged?
As a circular company, we focus not only on sustainable products but also on environmentally conscious packaging. That is why your product is delivered in our boxes made from recycled cardboard and packed with post consumer shredded cardboard.
Q: What should I do if I want to return my order?
You can return your order within 14 days of receiving it, as long as the item is unused, in its original packaging, and not a custom order. Please note that return shipping costs are not covered, and custom orders are non-refundable and cannot be returned.
Q: Do you ship to the U.S.?
Yes! please visit our Etsy store, where you can order to the US.
